Ashcroft Arts Centre is open! Please read on for details of how we are open.
We’re pleased to be open again and this is just the beginning. We did not stop working during lockdown, offering online classes and sharing ideas and inspiration through Culture on Call. Now, as well as our classes and workshops, we are hosting fantastic live music, comedy, theatre and other events in our friendly, creative and safe environment, both on and offline. Read a personal message from our Artistic Director, Bridget Floyer.
To help keep everyone safe, we’ve made some changes at Ashcroft Arts Centre. We have introduced a number of measures in line with government guidelines to help manage our visitor numbers and ensure we maintain social distancing to protect you, our staff and volunteers. Please read on for information about booking your visit and what to expect when you are with us.
What we are doing to help reduce the spread of COVID-19
- Giving you a warm welcome at a safe distance
- Opening for pre-booked, ticketed activities and events only
- Using signage to help you maintain social distance
- Asking for cashless payment wherever possible
- Providing hand sanitiser for you to use
- Reducing capacities for activities and events
If you have any concerns or questions during your visit, please talk to a member of our team – they will be happy to help you.
You can find out answers to some commonly asked questions in our reopening and coronavirus information and FAQs.
We are open for customers who have pre-booked for classes, workshops and live events, or for those who would like to visit our latest exhibition. Our standard venue and box office opening times are:
Monday – Friday: 9am – 5pm
Saturday: 9am – 1pm
The venue will also be open outside those times for some classes, workshops and events - please check specific bookings.
If an evening performance or event is in progress, Ashcroft Arts will not close at 10:00pm. However, customers will not be able to consume food or drink on the premises after that time.
Social distancing and hygiene
During your visit, we ask that you follow our guidelines on social distancing and hygiene to help keep us all safe. Please wear a face covering while you are in the centre. If you are visiting our café, please continue to wear your face covering unless you are seated at a table.
We ask that all class and workshop participants over the age of 11 wear face coverings. Disposable masks will be supplied or you are welcome to bring your own.
Our toilets will be open to class, workshop and event customers only for two people at a time.
Café and bar
The café will be open when pre-booked classes, workshops and events are taking place, with a limited selection of hot and cold drinks and pre-wrapped snacks available to eat in only. We are operating table service for our limited, socially distanced indoor seating, on arrival please find a table and our team will take your order. Please wear a face covering in the café unless you are seated at a table.
We’re passing on the VAT reduction on all applicable products. The reduction will be applied at the till when you make your purchase.
Please note, food and drink cannot be consumed at the centre after 10:00pm.
In accordance with government guidelines, we have carried out a COVID-19 risk assessment to make our sites COVID secure and identify risk control measures.
We're good to go
The Visit Britain We’re Good to Go symbol shows that Ashcroft Arts Centre has followed government and industry COVID-19 guidelines and that we have processes in place to help keep everyone safe.
Ashcroft Arts Centre is operated by Hampshire Cultural Trust, a registered charity. The coronavirus has had a huge impact on all of us. Please donate to help us re-connect communities through culture.